Renewing your Card
Library cards are valid for three years and will automatically renew for another three‑year period if you have a balance of less than $20 on your account. You may be asked to show photo ID and/or proof of address during your next visit to any MDPLS branch location. If you have a balance of $20 or more on your account, you must pay any outstanding balances before renewal. If you have any questions, please contact Customer Care at customercare@mdpls.org.
Forgot your Password?
Your password is a 4‑digit number you selected when you registered for your library card or updated your account. If you provided an email address when you signed up for your library card or updated your account and have forgotten your password, go to My Account and click Forgot your Password? Enter your library card number and you’ll receive an email with a temporary eight‑digit password that will allow you to log in to your account. You should then reset your password to a 4‑digit number.
If you did not provide an email address, please contact Customer Care at customercare@mdpls.org or visit your nearest branch library with your library card and photo ID to reset your password.
Lost or Stolen Card
A lost or stolen library card must be reported immediately in order for the Library to deactivate the card and to prevent unauthorized use. You may visit or call your local branch to report the card lost or stolen.